Cancellation policy

All reservations are non-refundable

Terms and conditions

ARRIVAL AND DEPARTURE
• Arrivals are from 4 p.m. to 9 p.m.
• The reception staff will welcome the customer responsible for the reservation on site.
• The check-out deadline is 10:30 a.m.
• Reception is open daily from 8 a.m. to 9 p.m. and closed outside of these normal hours.
• You must provide a credit card or cash amount as a security deposit.
• Government-issued ID whit photo may be required.
• The minimum age for check-in is 18 years.

CHILDREN
• Cribs (cots) are not provided by the Hostel.
• The child rate applies from 3 years to 16 years.

PETS
• Pets or service animals are not allowed.

OTHER CONDITIONS
• Guests must keep premises clean and equipment in good working order at all times.
• All equipment damaged will be repaired at the client's expense. In the same way, all rooms left in a state of dirtiness will be cleaned at the client's expense.
• IIt is strictly forbidden to walk in the accommodation with shoes or boots, dirty, wet, snowy or sandy.
• Sleeping bags, sheets, blankets and pillows coming from outside are strictly forbidden in the Hostel.
• Sports equipment is prohibited in the accommodation.
• You must respect the traveler's rest between 11pm and 9am.
• You must respect the hours of access to the laundry room between 7am and 10pm.
• Emergency exit doors should only be used for this purpose.
• During a stay in accommodation, the people in a group cannot be replaced.
• The customer may not introduce into the room third parties not known to the hotelier, unless authorized by the latter. Similarly, the customer cannot rent a room for a number of people greater than that provided for in the reservation and by the regulations in force.
• Campfires and cooking fires are not allowed on the property of the Inn.
• In all rooms, suites and specifically in the S008 and S009, at all times, frying is prohibited and cooking must be under the constant and continuous supervision of a responsible person (18 years and older).
• It is the policy of this property to refuse certain reservations for group events or parties, including bachelor.
• The name on the credit card used on arrival for security deposit must match the name of the person in charge of the reservation.
• The property is non-smoking, If we find that this rule has not been respected, sanitation fee will be charged to the person in charge of the reservation.

COVID-19 RESTRICTIONS
• This destination may have COVID-19-related travel restrictions in place, including specific restrictions for accommodation. Check all national and local public health requirements before booking.
• The mask can be mandatory in all common places according to the rules of public health (on sale at the reception if necessary).
• Only the person responsible and holder of the credit card of the reservation walk in the reception.
• There is a washing bin outside the building on the reception side and a disinfection station at the entrance of the customers as well as on each floor. The reception staff will welcome the customer responsible for the reservation on site.
• The rooms are disinfected with steam and with an anti-virus product before each arrival.
• The shared kitchen and dining room are no longer available for guests.
• To accommodate all our guests, all rooms, studios and suites are equipped with a refrigerator, a microwave and a coffee maker, (bring dishes and utensils) (Coffee is offered the first day and on sale at the reception at a low price.
• If necessary, changes to towels and bedding will be made safely in sterilized bins.
• Rental for a fifth person in some suites or studios is possible with an additional fee and certain conditions on call only.
• All rooms have a private bathroom. there are no more shared bathrooms.
• The laundry room (common place) is always available with certain restrictions according to the rules of public health: wearing a mask, waiting 25 minutes for washing and 45 minutes for drying are done outside the room.
• The pounding table is in the adjacent common corridor.

A person who violates the terms and conditions may be expelled immediately without refund.

Thank you for your cooperation!